HOMEHandling of Personal InformationGuidance on procedures for requesting disclosure of Your personal information

Guidance on procedures for requesting disclosure of Your personal information

(1) Procedures related to retained personal data＊ : Notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, suspension of sharing, erasure, and suspension of provision to third parties

1. Detailed procedures

A. How to make a request

To make a request in accordance with the Act on the Protection of Personal Information, please fill in the required information on the specialized request form and send it to us by mail.
Use the download button below to download the electronic file of the request form.

* Matters concerning retained personal data (in accordance with Article 32, Paragraph 1 of the Act) I. The name and address of the business handling personal information, and the name of its representative
Masaru Nishiyama
Representative Director, President & Chief Executive Officer, KYUDEN Holdings Inc.
810-0004 2-1-82 Watanabedori, Chuo Ward, Fukuoka City

II. The purpose of use of all retained personal data
In principle, they are the same as the purposes of use described in "Purposes of Use of Personal Information (in accordance with Article 21, Paragraph 1 of the Act)."

B. Methods of verifying the identity of individuals or their representatives

a. Identity verification
When making a request for your own information, please enclose a copy of a document such as your driver's license, health insurance eligibility confirmation document, My Number Card, passport, or certificate of residence with your request form.

b. Verification of representative
If the request is made by a legal representative or an agent authorized by the individual concerned, please enclose the following documents with the request in addition to the identification documents as described in a. above.(For the following documents, (a) may be a photocopy and (b) must be the original.)

(a)  For a legal representative
A copy of the family register or other document proving the right of legal representation and a document confirming the identity of the legal representative (such as a driver's license, health insurance eligibility confirmation document, My Number Card, passport, or certificate of residence)

(b)  For an authorized agent (attorney-in-fact)
Power of attorney affixed with the seal of the corresponding individual (if necessary, we may request the affixing of a registered seal and the submission of a certificate verifying the seal impression, etc.)

2. Our response

In general, we will respond to your request in writing (including electronic data), but with your consent, we may respond orally.
Please note in advance that we may be unable to respond to your request in the following cases. We appreciate your understanding.

  • A. Failure to follow our request procedures specified in "(1) 1. Detailed procedures" above
  • B. We are unable to confirm your identity or that of your representative by the methods of identification verification described in (B) of "(1) 1. Detailed procedures" above
  • C. The request for disclosure is made by someone other than the individual concerned
  • D. There are other legitimate reasons, besides the above, based on laws and regulations

(2) Handling fees

A designated handling fee may be charged for requests for notification of purpose of use and disclosure of retained personal data.

(3) Contact information

Address 810-0004
2-1-82 Watanabedori, Chuo Ward, Fukuoka City
Personal Information Inquiry Desk, Management Foundation Division, KYUDEN Holdings Inc.
Contact us Telephone: 092ｰ984ｰ4412(Main)
Hours: 8:50 to 17:30 Excluding Saturdays, Sundays, national holidays, and end-of-year/New Year' holidays