Kyuden Holdings | The privacy policy for our Website

Introduction

Recognizing the importance of the rights and interests of individuals, KYUDEN Holdings has established a Basic Policy on the Protection of Personal Information in order to handle personal information properly, and strives to safeguard personal information in the most appropriate manner.
The following is an explanation of how its website handles personal information, including its acquisition and use.

1 Personal Information Collection

Our website is operated to provide information about the Company and to enable interactive communication with our customers.
In general, our website can be accessed without revealing your name or any other personal information. However, we may ask you to provide us with your personal information in order to offer you some of the services listed below.

Accepting applications concerning contracts made between you and KYUDEN Holdings
Accepting applications to participate in various events
Conducting questionnaire surveys via the Internet
Receiving your inquiries regarding our Group's businesses
Offering you information on our Group's businesses

In such cases, when you are asked to provide us with various types of personal information, the purpose of collection and use of such information will be clearly stated on the relevant page.

2 Use of Personal Information for Intended Purposes

The personal information provided by our customers will be used within the scope of the intended purpose that has been clearly indicated. This data will not be used for any purpose other than the explicitly stated purpose without your consent.

3 Personal Information Management

１. Encryption
Upon receiving your personal information, we apply SSL (Secure Sockets Layer) data encryption to prevent the leakage and tampering of personal information during transmission.

What is SSL encryption?

Encryption is a mechanism modifying the personal information entered by a customer before sending it to the server. This is done to prevent a third party from understanding the content of the information.
Since the data exchanged between you and our server is encrypted, the information you send (input contents, etc.) and the information returned from the relevant page (input data confirmation screen, etc.) are highly unlikely to be intercepted or tampered with by a third party on the Internet.

２. Management
We will also take necessary and appropriate measures to manage your personal information, such as providing ongoing education and training to our employees who handle it.
Other measures we undertake include controlling access to the buildings in which personal information data is held as well as preventing unauthorized access to our network.

4 Personal Information Inquiries, Corrections, Deletions, Etc.

When you request confirmation of your personal information details collected on our website, we will respond appropriately and without delay, such as by carefully confirming that the request has been made by you, the actual customer.
We will also respond without delay to your requests to correct, add to, delete, suspend the use of, or erase your own personal information.

5 Statistical Information Collection

１. Access logs
Our website records and stores information on customers who access the website in the form of access logs. These access logs contain information such as the IP address, host name, browser used, and access date and time. However, they do not include any information identifying individual customers.
These access logs are used to maintain and manage our website, as well as to perform statistical analyses of access. They will not be utilized for any other purpose.

２. Web beacons
Our website uses a mechanism of web beacons.
Web beacons are a system that allows us to confirm page views by embedding specific invisible images or similar elements. Customers' page viewing status is tracked based on the number of times the invisible image or other element is called up when customers view a page.
We use web beacons to statistically analyze website usage and to measure the efficacy of our advertising and other activities.

３. Use of Cookies
Cookies are small text data sent to your browser from a website when you access the site, and that information is stored and saved on your device. Please note that cookies cannot be used to identify your personal information.
Our website uses cookies for the following purposes:

(1) Reducing the time and effort needed to re-enter information when accessing our website multiple times

(2) Analyzing the usage of this website, as well as improving and enhancing the services we offer to our customers
To analyze the usage of this website, we mainly use Google Analytics provided by Google, and this information may be provided to Google. Without including any personally identifiable information, Google Analytics uses cookies and other technologies to automatically collect and transmit data about your access of our website to Google. The information that we have collected is managed in accordance with Google's privacy policy.

(3) Distributing our advertisements by utilizing the advertising services of ad-serving companies such as Google and Yahoo!
In delivering advertisements, ad-serving companies use cookies to obtain statistical site usage information, based on past access information to our website, in order to offer you customized advertising.
If you do not want Google Analytics to collect information or display our advertisements, please disable the use of cookies by visiting each of the opt-out pages below.
In addition to the above, general cookie information can be accepted or rejected in your browser's settings. Please be aware that if you refuse to accept cookies, you may be unable to fully utilize the functions of some of our website's content.

6 Links to Other Websites

Our website may contain links to websites operated by other corporations and organizations. Please take it upon yourself to confirm the handling of your personal information at the linked sites.
We will not be held responsible for how your personal information is handled on any other website.

7 Modifications to this Page

From time to time, the information on this page may be modified due to changes in the services provided on our website, changes in our web server settings, or the introduction of new technologies. In such cases, the information will be updated with the date of the most recent update indicated at the end of the text.

Date of enactment: October 1, 2026

We have summarized procedures that we are frequently asked about.

Contact Information

Address	2-1-82 Watanabedori, Chuo Ward, Fukuoka City 810-8720
Address to	Public Relations Service Provider, Public Relations Promotion Group, District Symbiosis Division, Kyushu Electric Power Co., Inc.
Telephone	092-761-3031(Main) Fax092-713-9192